TERMS & CONDITIONS
MC Handmade Ceramics take great care with packaging and shipping our ceramics to you, as safely and quickly as possible.
Once full payment has been received for your order, items will ship within 1~3 business days, unless the item(s) you are after are custom made, and delivery times were quoted separately.
All domestic orders are sent with Australia Post. To ensure safe delivery, all orders have a tracking number that will be shared with you as soon as your order was dispatched and will require a signature on delivery. Delivery times will depend on Australia Post delivery schedule.
If a delivery is not collected on time and is returned to our studio, any additional shipping costs to resend the package will be at the buyer's expense.
If a delivery is returned to our studio due to incorrect delivery address specified in the order details, any additional shipping costs to resend the package will be at the buyer's expense.
Please note that Australia post have a limit of 22Kg for domestic delivery; If you are interested in ordering a large number of items, please contact us for a quote.
If you wish to have your items delivered using Express Post, please contact us for a quote.
PRIVACY & SAFETY
Protecting your privacy and ensuring the safety of your personal information is our top priority. We employ stringent measures to safeguard your data and utilize secure payment gateways to process transactions. Rest assured that your privacy is valued and respected at MC Handmade Ceramics.
WHOLESALE INQUIRIES
Interested in retailing our exquisite products? We welcome wholesale inquiries and are dedicated to establishing mutually beneficial partnerships. Reach out to us for detailed information on how you can become a retailer of our stunning handmade ceramics.
